Shipping policy

Shipping within Australia

We pack every order ourselves at our shop in Hobart, Tasmania, and send it with Australia Post. At checkout you can choose Standard, or Express Post if you need it sooner.

Shipping costs
• Standard: $10, or free on orders of $95 and over
• Express Post: $16 on any order

When we post your order
Orders go out the business day after you place them. We post Monday to Friday, not on weekends or public holidays. So an order placed on Tuesday goes out on Wednesday, and one placed on Friday or over the weekend goes out on Monday.

Once your parcel is on its way, you'll get an email with the Australia Post tracking number.

Delivery times
Delivery times count from the day we post your order.

Express Post usually takes 1-2 business days after we post it to reach capital cities. Regional addresses, and suburbs outside Australia Post's Express network, can take a day or two longer. For example, an Express order placed on Tuesday goes out on Wednesday and usually arrives on Thursday or Friday in Sydney or Melbourne.

Standard:
• Tasmania metro: 1-3 business days
• Tasmania country: 2-3 business days
• Sydney, Melbourne, Brisbane, Adelaide: 3-5 business days
• Perth and the rest of WA: 6-8 business days
• Regional areas: 4-7 business days
• Remote areas: 5-10 business days

These are estimates and can stretch in busy periods. For Christmas delivery, please check our cut-off dates during the holiday season.

Need help tracking your order? Contact us with your order number and we'll look into it.